Our website uses cookies to improve your user experience. If you continue browsing, we assume that you consent to our use of cookies. More information can be found in our Cookies and Privacy Policy.  The art of successfully communicating a flexible benefits scheme to employees can prove challenging if employers do not have the right strategy in place from the outset, and there are some key issues to consider before communications begin. Employers should start by ascertaining how, why and when they are going to communicate their flex scheme, as well as exactly what they want to convey. A communications workshop involving a range of stakeholders, such as HR, internal communications staff and employees, can be a good place to start. Matt Duffy, head of online benefits at Lorica Employee Benefits, says: “The session would look at what communication methods there are internally that [an employer] can maximise; what tools the organisation has tried previously; and ask employees how they like to receive communications in the workplace.” Employee support is key to the success of any workplace strategy, and flex communication is no different. To optimise employee support, employers must ...